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Cancellation and Refund Policy 

Thank you for choosing Sky Serf Shipping for your shipping needs. We strive to provide the best service possible, and we understand that sometimes plans change. Please read the following Cancellation and Refund Policy carefully.

Cancellation Policy:

1. Cancellation Requests:
   - Cancellation requests must be submitted through the "Contact Us" section on our website or by sending an email to       skyserfshipping@gmail.com.
   - Please include your booking/reference number and the reason for cancellation in your communication.

2. Cancellation Timeframe:
   - Cancellations must be requested at least 24 hours before the scheduled pickup or shipping date.
   - Cancellation requests received within 24 hours of the scheduled pickup or shipping date may be subject to additional charges.

3. Cancellation Confirmation:
   - We will send you a cancellation confirmation via email once your cancellation request has been processed.
   - If you do not receive a confirmation within 48 hours of your request, please contact us immediately.

Refund Policy:

1. Eligibility for Refund:
   - Refunds will be considered for cancellations made within the specified timeframe.
   - Refunds are subject to review and approval by Sky Serf Shipping.

2. Refund Processing Time:
   - Refunds, if approved, will be processed within 7-14 business days from the date of cancellation confirmation.

3. Refund Method:
   - Refunds will be issued using the same payment method used for the original transaction.

4. Partial Refunds:
   - In certain cases, a partial refund may be granted, and this will be determined based on the circumstances of the cancellation.

Exceptions:

1. Force Majeure:
   - Sky Serf Shipping is not responsible for cancellations or delays due to unforeseen circumstances such as natural disasters, weather conditions, or other force majeure events.

2. Customer Responsibility:
   - Customers are responsible for providing accurate information at the time of booking. Any inaccuracies leading to cancellations may affect eligibility for a refund.

Contact Information:

- Email: skyserfshipping@gmail.com
- Contact Number: +91 9898649440
- Address: 250 Jahirabad, Kanai, Himatnagar (Sabarkantha)

For any questions or concerns regarding our Cancellation and Refund Policy, please feel free to reach out to us through the provided contact information.

Thank you for choosing Sky Serf Shipping. We appreciate your understanding and cooperation.

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